Return Policy

Full-priced items can be returned within 14 days of delivery for store credit or a refund if in original condition—unworn, unwashed, and with all tags and hygiene liners attached.

Store Credit Returns (Fee-Free)

• Returns for store credit are free of handling fees. Store credits are issued for the value of the returned item/s as digital gift cards with no expiry, and can be used on any future purchase.

Refunds (with Handling Fee)

If you choose a refund instead of store credit, a handling fee applies

• Refunds  - $15USD handling fee will be deducted from all refunds. This fee does not include return postage.

Holiday Return Extension

To make your holiday shopping easier, full-priced items purchased between December 1st and December 31st can be returned for a refund or store credit until January 31st. Lodge your return by January 31st and ensure it’s postmarked within 2 business days.

ONLINE ONLY.

Happy Holidays!

LODGE A RETURN

Australia/NZ – start your return here

Rest of world – start your return here

SALE POLICY

Sale items are strictly final sale only and cannot be returned.

Sale and promotional discounted items are final sale and not eligible for return or store credit, unless otherwise specified for certain promotional campaigns.

Orders placed using welcome or 10% personalised codes on full-priced items are eligible for return.